Limited Warranty

Register My Product
What is covered

We warrant that this product is free from defects in material or workmanship under normal use and maintenance for a period of 2 years. Certain components, such as normal wear parts are excluded from this warranty except as noted on the chart below. We will, at our option, repair or replace any defective product or part covered by the Limited Warranty, free of charge at any authorized Servicing Dealer/Center using OEM replacement parts, subject to the limitations and exclusions described below.

Limited Warranty period

We will warrant the product to the original retail purchaser from the date of retail purchase for the applicable period of time shown on the chart below.

What is NOT covered

This Limited Warranty does not cover:

  1. Motors, except as noted on the chart below; a separate warranty provided with your product might apply.
  2. Normal wear parts (parts and items that normally wear out with use), including without limitation bulbs, lubricants and blades are not covered, nor is damage due to normal wear, such as abrasion to mower decks, tires punctured by an external source, natural discoloration of materials, or dulling or damage to blades due to contact with abrasives, rocks, rods, or other foreign objects.
  1. Motors, except as noted on the chart below; a separate warranty provided with your product might apply.
  2. Damage related to abuse, misuse, neglect, modifications, alterations, use of unauthorized attachments, improper storage, or lack of lubrication, pressure cleaning or steam cleaning the product, excessive dirt, abrasives, salt water, moisture, corrosion, rust, or varnish. Failure to perform required maintenance as described in the operator’s manual will void this warranty.
  3. Damage or failures due to improper set up, pre-delivery service or repair service by anyone other than an authorized servicing dealer during the warranty period.
Your Responsibilities

To preserve your rights under this Limited Warranty, you must exercise reasonable care and use of the product, including following the preventive maintenance and storage as prescribed in the operator's manual. Any adjustment (e.g. to the throttle cable) after the first thirty days of purchase and any preventive maintenance as outlined in the operator's manual are NOT covered. In addition, you must cease using the product immediately upon any failure or damage and take the product to an authorized servicing dealer prior to any further use. It is the responsibility of the owner to fully charge the batteries during the winterization of this product. To preserve the life cycle of power, the batteries must be fully charges before any long periods of storage.

WARRANTY EXCLUSIONS, DISCLAIMERS, AND LIMITED RIGHTS

We will not be liable for any incidental or consequential damages. Your remedy is limited to repair or replacement of the product or part, at our discretion. There are no express warranties other than those set forth herein. Any warranty implied by state law (whether of merchantability or fitness for a particular use or otherwise) is hereby disclaimed; where such a disclaimer is not permitted by law, then such implied warranty is limited for the duration of the applicable limited warranty period listed in the chart below. Some localities, including the province of Quebec, do not allow exclusions of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions and limitations may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights based on your locality.

How to obtain service

To obtain warranty service, you must take your product to an authorized Servicing Dealer/Center. To find your nearest authorized Servicing Dealer/Center, visit our website and use the Dealer Locator feature, or call 1-888-804-5008 from 8:00 AM to 7:00 PM EST. Any costs to transport or ship the product are your responsibility. You must present proof of purchase (including date, product model and serial number) to an authorized Servicing Dealer/Center for warranty service. Proof of purchase rests solely with you. You may register your product using our online product registration site to help ensure that you are notified of important product information. However, registering your product is not a condition of warranty service.

Warranty Chart 2018
Product Warranty Period
Motors 1 year
Motor Controllers
Speedometer
Steel reinforced stamped deck shell only 10 year limited warranty. Limited to the original purchaser and is non-transferable. Replacement is limited to a maximum of two (2) deck shells. Parts and labor are included during the standard Product warranty period (see above). Labor is excluded after the standard Product warranty expires. Mechanical components are not covered. Damage to cutting equipment by way of contact with rocks, sand or other objects, rust & corrosions, and natural discoloration of paint or other materials due to ultraviolet light are not covered.
Fabricated deck shell and Steel Guard deck shell
Additional Warranty notes

Battery:

  • Lead Acid Batteries: 180 days
  • Lithium Ion Batteries: 2 Years
What is covered

We warrant that this product is free from defects in material or workmanship under normal use and maintenance for a period of 2 years. Certain components, such as normal wear parts are excluded from this warranty except as noted on the chart below. We will, at our option, repair or replace any defective product or part covered by the Limited Warranty, free of charge at any authorized Servicing Dealer/Center using OEM replacement parts, subject to the limitations and exclusions described below.

Limited Warranty period

We will warrant the product to the original retail purchaser from the date of retail purchase for the applicable period of time shown on the chart below.

What is NOT covered

This Limited Warranty does not cover:

  1. Motors, except as noted on the chart below; a separate warranty provided with your product might apply.
  2. Normal wear parts (parts and items that normally wear out with use), including without limitation bulbs, lubricants and blades are not covered, nor is damage due to normal wear, such as abrasion to mower decks, tires punctured by an external source, natural discoloration of materials, or dulling or damage to blades due to contact with abrasives, rocks, rods, or other foreign objects.
  1. Motors, except as noted on the chart below; a separate warranty provided with your product might apply.
  2. Damage related to abuse, misuse, neglect, modifications, alterations, use of unauthorized attachments, improper storage, or lack of lubrication, pressure cleaning or steam cleaning the product, excessive dirt, abrasives, salt water, moisture, corrosion, rust, or varnish. Failure to perform required maintenance as described in the operator’s manual will void this warranty.
  3. Damage or failures due to improper set up, pre-delivery service or repair service by anyone other than an authorized servicing dealer during the warranty period.
Your Responsibilities

To preserve your rights under this Limited Warranty, you must exercise reasonable care and use of the product, including following the preventive maintenance and storage as prescribed in the operator's manual. Any adjustment (e.g. to the throttle cable) after the first thirty days of purchase and any preventive maintenance as outlined in the operator's manual are NOT covered. In addition, you must cease using the product immediately upon any failure or damage and take the product to an authorized servicing dealer prior to any further use. It is the responsibility of the owner to fully charge the batteries during the winterization of this product. To preserve the life cycle of power, the batteries must be fully charges before any long periods of storage.

WARRANTY EXCLUSIONS, DISCLAIMERS, AND LIMITED RIGHTS

We will not be liable for any incidental or consequential damages. Your remedy is limited to repair or replacement of the product or part, at our discretion. There are no express warranties other than those set forth herein. Any warranty implied by state law (whether of merchantability or fitness for a particular use or otherwise) is hereby disclaimed; where such a disclaimer is not permitted by law, then such implied warranty is limited for the duration of the applicable limited warranty period listed in the chart below. Some localities, including the province of Quebec, do not allow exclusions of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions and limitations may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights based on your locality.

How to obtain service

To obtain warranty service, you must take your product to an authorized Servicing Dealer/Center. To find your nearest authorized Servicing Dealer/Center, visit our website and use the Dealer Locator feature, or call 1-888-804-5008 from 8:00 AM to 7:00 PM EST. Any costs to transport or ship the product are your responsibility. You must present proof of purchase (including date, product model and serial number) to an authorized Servicing Dealer/Center for warranty service. Proof of purchase rests solely with you. You may register your product using our online product registration site to help ensure that you are notified of important product information. However, registering your product is not a condition of warranty service.

Warranty Chart 2018
Product Warranty Period
Motors 1 year
Motor Controllers
Speedometer
Steel reinforced stamped deck shell only 10 year limited warranty. Limited to the original purchaser and is non-transferable. Replacement is limited to a maximum of two (2) deck shells. Parts and labor are included during the standard Product warranty period (see above). Labor is excluded after the standard Product warranty expires. Mechanical components are not covered. Damage to cutting equipment by way of contact with rocks, sand or other objects, rust & corrosions, and natural discoloration of paint or other materials due to ultraviolet light are not covered.
Fabricated deck shell and Steel Guard deck shell
Additional Warranty notes

Battery:

  • Lead Acid Batteries: 180 days
  • Lithium Ion Batteries: 2 Years
Image

Product Registration

Register My Product
Image

Product Registration

Register My Product